At New Dawn Foods Nigeria Ltd., we are committed to providing you with high-quality, hygienically processed food products. Please read our return policy carefully:

1. Eligible Returns

Due to the perishable nature of food, returns are only accepted if:

• You receive the wrong product.
• The product is damaged or defective upon delivery.
• The product is expired at the time of delivery.

2. Conditions for Returns

• Requests must be made within 24 hours of delivery.
• The product must remain unopened, unused, and in its original packaging.
• Proof of purchase (receipt or order confirmation) is required.

3. Refunds & Replacements

• If your claim is valid, you may choose a replacement product or a full refund.
• Refunds will be processed to your original payment method within 7–10 business days.
• Delivery fees are non-refundable unless the return is due to our error.

4. How to Request a Return

To initiate a return, please contact our customer service team:

📞 08034055431

📧 bunmiojo365@gmail.com

Please provide your order number, a description of the issue, and a photo (if applicable).